Introduction
Welcome to ANCENTRIX IT Solutions. We are committed to safeguarding the privacy and security of our users’ information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your personal information. By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We collect various types of information to provide and improve our services to you:
- Personal Information: This includes your name, email address, phone number, and other details you provide when contacting us or using our services.
- Technical Data: We collect information like your IP address, browser type, and operating system to optimize your experience and troubleshoot issues.
- Usage Data: Information on how you interact with our website and services is collected to enhance user experience and service improvement.
2. How We Use Your Information
The information we collect is used for various purposes:
- To provide and maintain our services
- To notify you about changes or updates
- To offer customer support
- To gather analysis or valuable information to improve our services
- To monitor the usage of our services
- To detect, prevent and address technical issues or security concerns
3. Data Sharing and Disclosure
We do not share your personal information with third parties except in the following situations:
- With service providers who assist us in delivering services to you
- If required by law or to comply with a legal obligation
- To protect and defend the rights or property of XYZ IT Solutions
- In connection with a sale, merger, or acquisition of the company
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are small text files stored on your device. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our website effectively.
5. Data Security
Your data security is of utmost importance to us. We implement strict security measures, including encryption, firewalls, and secure servers to protect your data from unauthorized access. However, no method of transmission over the Internet is completely secure, so we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We may also retain your data for longer periods if required by law or to resolve disputes, enforce our agreements, or comply with legal obligations.
7. Your Rights
You have the following rights regarding your personal information:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can ask us to update or correct inaccurate information.
- Deletion: You have the right to request the deletion of your personal data, subject to legal obligations.
- Restriction: You can request to limit the processing of your data under certain circumstances.
- Portability: You can request to receive your data in a structured, commonly used format.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes by email or through our website. Please review this Privacy Policy periodically for updates.
9. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us:
- Email: secure@ancentrix.io